Please note:

• We do not offer phone support. All communication is via email; all sales are via the website

• We do not offer discounts. We offer the same fair pricing to everyone

• For product info - browse site via menu across top; every item has its own page with detailed description and ability to add to cart for purchase
• If browsing on a phone - look for menu button at top of screen

• For swaps & conversions - READ swap base page & follow process outlined there
  

• For shipping questions, see shipping page
  • Most items are made to order and not returnable
• Tracking numbers are assigned when label is created - shifter bases take 1-2 weeks to ship - tracking will show NO activity until then
• We do NOT offer free shipping; shipping charges are added to every order at checkout - it's NOT an expedite fee and does NOT reduce lead time. Times shown are for transit only

• If this is about an eBay purchase - contact us through the eBay item page
• Lead times for eBay orders are same as website, all follow same queue

• IF a shifter is SOLD OUT it means we do not have the parts to build it - does NOT mean it's discontinued. Parts are on order, take 3-6 months to arrive. Website shows status
• Truck shifters will return ~ Dec 2025 / Jan 2026. We have no exact ETA, cannot take "pre-orders", website shows status

• If you are not receiving messages from us CHECK YOUR SPAM FOLDER

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