Please note:

• We do not offer phone support. All communication is via email; all sales are via the website

• We do not offer discounts. We offer the same fair pricing to everyone

• For product info - browse the site via menu across top; every item has its own page with detailed description and ability to add to cart for purchase
• If browsing on a phone - look for the menu button at top of screen

• For swaps & conversions - READ the swap base page and follow the process outlined

• For shipping questions, see the shipping page
• Tracking numbers are assigned when label is created - does NOT mean order has shipped - shifter bases are built to order & take 1-2 weeks to ship - tracking will show NO activity until then
• We do NOT offer free shipping; shipping charges are added to every order at checkout - it's NOT an expedite fee and does NOT reduce lead time. Times shown are for transit only
• Most items are made to order and not returnable

• If this is about an eBay purchase - contact us through the eBay item page
• Lead times for eBay orders are same as website, all follow same queue

• IF a shifter is SOLD OUT it means we do not have the parts to build it - does NOT mean it's discontinued. Parts are on order, take 3-6 months to arrive. Check website periodically for status
  
• Truck shifters that are sold out will not return until October or November - check back
  

• If you are not receiving messages from us CHECK YOUR SPAM FOLDER

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