Shipping Info

  • We are located in Nashville TN but do NOT have a storefront
    • We do not "drop ship"; all items ship from our location
    • For various reasons we cannot allow local pick ups; all items must ship
  • We ship worldwide by US Mail (USPS):
    • Domestic <1 lb = First Class, >1 lb = Priority Mail
    • International <4 lb = First Class, >4 lb = Priority Mail
  • We do NOT offer express services
  • We do NOT ship by UPS or other carriers; all items ship by US Mail
  • We can NOT bill shipping charges to an external account
  • For credit card orders, we can only ship to the billing address
  • Shipping charges are shown during the checkout process; charges vary by weight and destination
  • We do NOT offer free shipping; shipping charges are added to every order at checkout. This charge is NOT an expedite fee and does NOT reduce lead time. Times shown are for transit only
  • Simple items ship within 1-2 days; shifters are built to order and take 2 weeks to ship regardless of shipping service selected
  • Tracking number is emailed when label is created; messages will say the item has shipped but really it just means the label was created - still subject to handling times above
  • Expect transit time ~1 week for domestic shipments (beyond handling time). International orders can take 3-4 weeks in transit, even multiple months in certain countries
  • If you provide an invalid or incomplete address and the item gets returned to us, you will be responsible for the postage losses incurrred or the cost of additional postage

Return policy: Most items we sell are custom made to order and not returnable. Simple small items (like knobs) can be exchanged for something different (within 30 days...), but the item must be as-new with no signs of use or damage (including shipping damage). We do not offer refunds. Items must be as-new, unused condition returned in original packing with no damage. Please read item description(s) carefully and confirm your fitment needs as required prior to purchase. We do not offer any sort of stated warranties or guarantees but if you do have a problem, let us know.


Legal Disclaimer: Core Shifters’ liability is expressly limited to the original purchase price of the product; Core Shifters is not liable for consequential, incidental or indirect damages resulting from the installation, removal, use, or misuse of the product. Website content is subject to error; all technical info and procedures should be confirmed with seminal sources such as the vehicle manufacturer or OEM service manual.