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Shipping Info

  • We are located in Nashville TN but do not have a storefront
    • We do not "drop ship"; all items ship from our location
    • For various reasons we cannot allow local pick ups; all items must ship
  • We ship worldwide by US Mail (USPS):
    • Domestic <1 lb = First Class, >1 lb = Priority Mail
    • International <4 lb = First Class, >4 lb = Priority Mail
  • We do NOT offer express services
  • We do NOT ship by UPS or other carriers; all items ship by US Mail
  • We can NOT bill shipping charges to an external account
  • Simple items ship within 1-2 days; shifters are built to order and take one week to ship regardless of shipping service selected
  • Tracking number is emailed when label is created; messages will say the item has shipped but really it just means the label was created - still subject to handling times above
  • Expect to allow ~1 week for arrival from time of order (domestic)
  • International orders can take 3-4 weeks to arrive, even multiple months in certain countries
  • For credit card orders, we can only ship to the billing address
  • Shipping charges are shown during the checkout process; charges vary by weight and destination

Return policy: Most items we sell are custom made to order and not returnable. Simple small items (like knobs) can be exchanged for something different (within 30 days...), but the item must be as-new with no signs of use or damage (including shipping damage). We do not offer refunds. Items must be as-new, unused condition returned in original packing with no damage. Please read item description(s) carefully and confirm your fitment needs as required prior to purchase.

 

Legal Disclaimer: Core Shifters’ liability is expressly limited to the original purchase price of the product; Core Shifters is not liable for consequential, incidental or indirect damages resulting from the installation, removal, use, or misuse of the product. Website content is subject to error; all technical info and procedures should be confirmed with seminal sources such as the vehicle manufacturer or OEM service manual.