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Shipping Info

  • We are located in Nashville TN but do not have a storefront
    • We do not "drop ship"; all items ship from our location
    • For various reasons we cannot allow local pick ups; all items must ship
  • We ship worldwide by US Mail (USPS):
    • Domestic <1 lb = First Class, >1 lb = Priority Mail
    • International <4 lb = First Class, >4 lb = Priority Mail
  • We do NOT offer express services
  • We do NOT ship by UPS or other carriers; all items ship by US Mail
  • We can NOT bill shipping charges to an external account
  • Simple items ship within 1-2 days; shifters are built to order and take one week to ship regardless of shipping service selected
  • Tracking number is emailed when label is created; messages will say the item has shipped but really it just means the label was created - still subject to handling times above
  • Expect to allow ~1 week for arrival from time of order (domestic)
  • International orders can take 3-4 weeks to arrive, even multiple months in certain countries
  • For credit card orders, we can only ship to the billing address
  • Shipping charges are shown during the checkout process; charges vary by weight and destination

Return policy: Most items we sell are custom made to order and not returnable. Simple small items (like knobs) can be exchanged for something different, but the item must be as-new with no signs of use or damage (including shipping damage). We do not offer refunds. Items must be as-new, unused condition returned in original packing with no damage. Please read item description(s) carefully and confirm your fitment needs as required prior to purchase.

 

Legal Disclaimer: Core Shifters’ liability is expressly limited to the original purchase price of the product; Core Shifters is not liable for consequential, incidental or indirect damages resulting from the installation, removal, use, or misuse of the product. Website content is subject to error; all technical info and procedures should be confirmed with seminal sources such as the vehicle manufacturer or OEM service manual.